Customer Testimonials
Great and easy experience! Richard (sales) and Candi (finance) were phenomenal help and streamlined the entire process. I would highly recommend their services.
Great people to work with.
VERY PLEASANT STAFF PROFESSIONAL AND ACCURATE SERVICE..
Very informative and helpful. Shelton was great to work with.
Prompt scheduling and handling of recall issue with my company vehicle.
I was traveling, on a long trip, for an unexpected family emergency. Desperately needed an oils change. Got me right in and I was well taken care of. -Thank you all
Very nice service
Excellent service. Lincoln should be pleased with the quality of customer interaction.
Car pulling to right. Ashley said was due to a new right front tire. Rotated tires. Fixed the problem. Saved buying new tires. 100percent better driving. Len
Was extremely impressed and will be back. Rep knew the specifics of my vehicle at time of checkin and was prepared and helpful.
Ashley, I think was her name, the girl who checked me in when I arrived,. She was wonderful and very helpful. She was able to let me find information about the problem with my vehicle but letting me speak to the technician.. Thanks!
Did a wonderful job
Car looks as good as new
Excellent work great help worked with me an never pressured me to buy anything love these guys!
They are friendly and informative. They insure I am comfortable and attended to. Service is easy to work with. Thank you for keeping my interest in mind.
Smooth as silk! Very helpful! I love, love, love my car! Exactly what I wanted! Great people to work with! Burton was especially helpful getting everything set up for me and explaining all of the features of my car!
Everyone was very nice and friendly and the work was done in a timely manner, even came and picked me up to go and get my car after it was repaired , Thanks so much!
I went in for a recall on my car. I was told it would take 45 minutes to do the work. I was 10 minutes early for my appointment but they took my car in immediately. I was back in my car 40 minutes after I arrived. The staff in the service department was very courteous.
From The Moment I Exited My Vehicle Customer Service Was EXCELLENT!! I Felt Like Family They Made My Husband And I Feel So Welcome🥰 I Would Also Like To Truly Thank The Gorgeous Lady In The Cashier Office That Has A Office In The Back She Is Just Amazing!!! Everyone We Came In Contact With Had Such Beautiful Smiles And Caring Hearts 💕 Thank You For Your Service I Can Safely Drive My Family Anywhere Now😘 Classic Ford Lincoln of Shelby NC Deserves More Than Five ⭐️'s I Give Them Over 1 Million ⭐️'s Thank You So Much!!!!
Andrew was great. Professional in every way.
I would like to first and foremost Thank ALL the staff for going above and beyond for me. I had a bad encounter with a former employee and Jessica stepped in and Fixed everything. Thank you so much for your kind gesture. I would highly recommend everyone to bring your cars here.
I would recommend this place to everyone, they are very friendly and helpful through the whole process. They worked with me to get to my budget and down payment.
They did a great job and were a pleasure to work with!!!
Very professional and job well done, thank you! If I ever need a body shop in the future you'll be my first choice.
As a new customer, I brought my car in for routine maintenance and received excellent prompt service. They brought to my attention an issue with my tires & offered an affordable solution on the spot. I definitely appreciate the vehicle health check print out for my car as well. Everyone was truly friendly, professional and knowledgeable. I will continue to have my car serviced here. Thank you & keep up the great work!
One of, if not the best car buying experiences I've had. Completely satisfied with all aspects. Honesty. Integrity. Professionalism. Friendliness. Would definitely recommend Classic Ford of Shelby.
The staff was Friendly and understanding. Explain thoroughly what my problem was and make suggestion of what I needed to do.
Pretty easy to work with. Not the best. I always feel like there’s more room for a dealership on its prices then an individual. They offer me about 6 thousand less on my trade in so I ended up just keeping my 2017 Ford F-150. But overall Robin was very nice working with him on getting the Ford Expedition we wanted. And Candy did good on the loan and stuff.
Everything was great once I got my car back. Thank you for doing a great job
Recently purchased a new mustang eco boost from classic ford Lincoln of shelby. The purchasing experience was smooth and the salesman Robin was very good. However, after purchasing, we received our first statement from the bank and noticed a $3,000 extended warranty had been added to the loan without any mention of this during the purchase. We were never asked about an extended warranty and were charged for one anyway. After trying repeatedly to contact the dealership and have this warranty canceled, the dealership has refused to make things right. Despite the great salesmen, I cannot recommend this dealership due to ...
My experience was pleasant. I was in for and oil change and tire rotation. I also asked for some clips for the mud flap be added, which they graciously did.
They did an excellent job on my truck bed coating!
I was very pleased with James in service.Always ready to help me with my Ford Transit Connect company vehicle! Thanks A Bunch!!
Prompt service, A1 customer service, 100% satisfied
I had a company van inspected here and was happy at how quickly they got it done. All the staff was very friendly and would have no issues bringing my own car here.
While traveling to western North Carolina from Wilmington NC , my wife and I noticed A strang noise coming from the driver side rear wheel. The noise would come and go until it was so loud that other cars and people would stare. Fearing we had a major problem( even though there were no visible signs of anything wrong) we started looking for Dealer to check the car. Thr first available dealer was Classic Ford in Shelby . Upon arriving and checking in for service they were very understanding of the predicament we were facing. They immediately took car to find the ...
Tech’s and staff are awesome
My truck was repaired and serviced today and haven’t seen any more fuel leaks
Yall did a Great job I will my family will be using yall .when needed Awesome job Thanks again
Great Customer Service and Service period.. Everyone was really kind
The Service department is always good and the body shop is fantastic. Will always make my appointment with you but need to communicate how long any appointment takes in service. My wife said it was to long waiting on an oil change
Great folks
Service department was great and got me taken care of. Everyone was friendly. Everything was restocked for coffee and very clean.
Good salesman. Care about customer needs Answer questions fast Very helpful
The collision department was very professional and courteous. They explained the procedures to be done and gave me a reasonable schedule of the repair. The repair was completed early, and to my satisfaction. The staff answered my questions about the repair. Thanks for a great job. In addition, they informed me that if any problem occurs, to contact them. Thanks again, and I will recommend this shop.
I had an appointment at 9AM Feb. 2, to have the sound system on our '15 MKC updated. Was greeted warmly and enjoyed a hot cup of coffee in the lounge, while the work was done. After the update was completed, I needed help to reconnect my phone to the system and the young man was very courteous to help me handle that.
Was very cordially recieved.
Went for inspection. Very clean, efficient, nice and treated me and the grandkids like family.
I had many issues with my truck they were more then helpful went as far as to issues me a loaner SUV to drive . Will suggest anyone to visit their service department. Ask for James he is a true professional in his field THANK YOU !
Everyone was very friendly and helpful.
Great experience. Knowledgeable people
Everybody was nice and kept me up-to-date on repair.
They called me about a recall and took care of me good service
Brought my van in for a check on why the brake keep locking up. They had it a couple days because this problem showed up intermittenly. Drove it home and it was nice not having to worry about it happening again. It was a small fix.
Good people to work with.
Professional technician
Recall on Ford 2011 ranger fixed and car Ford 2008 focus fixed and repair on truck from body shop looks good and bought 2018 eco sport don't get as good gas as I hoped and windshield fogs up if cold outside be glad to pick up truck when I can get someone to bring me over
Great service! Everyone was friendly and helpful!
The work was done properly and on time. Staff was friendly and helpful.
I have use classic ford several times for service and collision they are amazing to work with very polite and quick . I would recommend them to every one.
Great place to pickup used wholesale cars for the Auto auction
Faster service nice people have good service
The staff at the service center was very polite. I can say, they made the day more pleasant, very good service and staff.
Thank y'all so much for the wonderful experience and wonderful customer service y'all mede my dream come true my 2018 jeep wrangler God bless everyone of y'all employee and merry Christmas 🎄🎄🎄🎄
Great service helped me when stuck and broke down. Fair pricing.
Went in for service today and was happily surprised at the amount of time it took to finish my 10k service. The people were quite friendly and professional.
Honestly best place I ever went to for maintenance or repair. Just a great experience with this dealership. Won't be going anywhere else for my truck needs.
They are courteous and prompt in providing customer service. They agreed to take care of any additional issues.
Traded a 2011 Cadillac DTS on a one owner, local, low mileage 2018 Cadillac CT6. While I was surprised to find the car at a Ford dealer, and although I would have liked a bit more for my trade, the CT6 was in perfect condition at a great price so that after a little haggling I am very pleased with my purchase. The sales and finance reps were knowledgeable and very courteous. My six hour round trip was definitely worth it!