Customer Testimonials
This dealership is great! I love my new vehicle. The process was quick and all my questions were answered promptly. With each step of the process, I felt cared for and appreciated as a customer. I highly recommend this dealership.
Excellent service and they do a great job with my truck. Thanks!
Johnathan Clark is great to work with. Have bought a few vehicles there and ALWAYS have a great experience
They worked real well with me even though I was upside down in my car they got me a decent interest rate the sales people and the manager both worked really well with us was real polite up front and so were we and overall I purchased a Ford bronco sport and the vehicle seems to be really nice it's doing well I know it's just brand new but I like it and I'll go in and talk to the sales people and be upfront with them and they'll be up front with you and I ...
Very professional and helpful. Definitely would recommend to anybody looking for a vehicle. Great group of people all in all.
Professional, Courteous, and Awesome Experience !!!! Greatly appreciate the deal!! Moe and Jonathan went above and beyond !
Excellent dealership to buy from. I went in knowing which truck in the inventory I wanted and made a deal and bought it. Financing was easy with their online system.
Wonderful job! I dropped the vehicle off early so I could run some lunchtime errands, and when I returned, the work was already done—30 minutes ahead of my scheduled appointment. I call that excellent service!
I bought a new Ford Ranger Raptor form Matt and Jessica.This was a out of state sale. I could not be happier with the way this was all handled. Made a great deal and they made it happen including the shipping, Great team
The general manager, Mo, Parker, and my salesman Jonathan Clark both were a delight to work with. Hard to say enough good things about the whole Classic Ford team including Candee in finance and Matt the general sales manager. All great people.
Made one phone call. Made a visit to the dealership. Picked out the vehicle. The manager priced the truck. Paperwork was drawn up and signed. Recommend.
Everyone was friendly and knowledgeable. Understood the problem and fixed it. Very pleased with results.
I originally went in to get my SYNC updated a couple weeks ago. I spoke with service advisor Jesse. He got my truck in and had me out the door quickly. I called back a couple days late to parts because I needed a new tail light. Ricardo, Andrew, and John in parts were all very pleasant to deal with and were able to not only get my part ordered and delivered promptly, they communicated everything effectively. I have another part on order that should be in today. Also shout out to William, Dimarco, and Noah in service. All of ...
Awesome service at a good price and convenient wait time.
Cheryl and Michael Thrift Are proud owners of a brand new 2024 Ford Bronco Big Bend Thank you for excellent customer service* Steve Brackett!
I lost my car in hurricane Helene and after many hours of searching for a vehicle only to be disappointed after driving many miles to get there, I then decided to check out Classic Ford of Shelby. I was very glad I did. The salesman Steve Brackett was very professional in helping me find a car within my budget from my insurance. He took the time to answer all my questions and help me get into a great vehicle. I couldn't have asked for a better experience with him and all the staff there. I would recommend this dealership ...
Steve did an amazing job of getting me into a 2021 Ford Bronco. 3 weeks later and I am still loving my new car. They made sure to detail it for me and put a full tank of gas in it before I purchased it. Thank you again Steve for being so kind and helping me through this process!
I needed a vehicle desperately after mine was totaled in a crash, and my credit was less than desirable. I spoke to Johnathan Clark and he said that they work with all situations and would do their best to get me in a good vehicle. They came through and was able to purchase a vehicle within 2 hours I'm a proud owner of a beautiful vehicle!! If you need an honest salesman with a great team standing behind him then go to Classic Ford of Shelby and ask for Jonathan Clark, you will be happy you did!!!
Gave me a great deal on a used Ram truck. Fair trade value and great communication. Would recommend Robert to anyone looking for a new vehicle
In July we dropped off are ford f150 to have some work done to it (new turbos ) found out they said there was a know in motor for they ripped it down and could fine the knock mind you truck went in July truck was done in October we just picked truck up on Friday (10/17) wife was driving truck to work and the engine light came back on for a crankshaft sensor after 4 month being sitting in there shop you would think everything was ok I’m very pleased with there service tho But now we have to drive 1 hour ...
Very professional. Facility was clean and comfortable.
Took my F350 in for an oil change and tire rotation and I was met with such kind and dedicated associates. They even offered to top off my DEF. Didn't even have to wait too long I was out of there within an hour
If I could give negative stars, I would. I bought 2 replacement batteries for my F250 in April of 2022. Recently I was having weak starts and the electronics were resetting. Took it in to Classic Ford in Shelby, my service dealer of 6 years and they tell me one of the batteries has a weak cell. They were supposedly 60mo batteries but come to find out they were only 24mo warranty batteries. I was told at purchase that they had a 60mo warranty. On top of that the batteries were over a year old when installed. Now they tell me that they ...
Very good treatment here with my 20 year old vehicle. They were able to solve the problem and get me rolling again.
My husband and I were in the market to get a bigger SUV, after browsing online we came cross an expedition online. We called and Mo the manager told my husband to come in and ask for him. Mo and his team (Steve) made the process super easy, found the car of our dreams at their sister property. Buying a car is always typically stressful but my husband felt at ease during the entire transaction. Thank you to everyone at Classic Ford Lincoln of Shelby for all of your help!
Jonathon Clark is the man to see! He was kind and helpful from the moment he introduced himself! Thank you JC! I love my new Chevy!
In and out quickly. Friendly.
First Visit to Service Dept-multiple recalls on new SUV...Jesse and the rest of the service department did an excellent job of solving logistic issues associated with this recall(s) and getting the job done.
Johnny Clark was great in helping my daughter Makayla find a car. She loves it! He was so helpful and answered any questions that helped her make a great decision on the Subaru Crosstrak she bought. Go see Johnny! He will be happy to help!!
Thank you so much for helping me on a Saturday with a bad battery!!
Service is always great! Advisors explain everything well!
Excellent ! Arrived on time, fixed the problem, explained everything in detail. We’re more than satisfied.
Everything was perfect
Johnathon Clark was very nice and helpful with our buying experience. Highly recommend. Candena in the finance department was really helpful too.
My Ford Transit RV broke down. Had it taken here. It drives like it's brand new. Can't thank them enough. Jessica kept me updated, I didn't get to meet the mechanic, but Josh did amazing work. Can't say enough, how much I appreciate it. Service and Parts dept here are really great people.
Good service and body work.
Did a good job, had my oil changed and a front end alignment done. Fast and friendly service.
Serice was excellent and they answered any questiion i had. I will be coming back here for again when the need arises.
Jonathan Clark was absolutely amazing and helpful thru my whole purchase process!!!!
I am a regular at Shelby Ford I always get me car serviced there. I am always greeted with smiles and good morning. Customer service is awesome. Leah is the Bomb.com! I do not know everybody's name,but they do an AWESOME JOB I would recommend this Ford dealer 100%
I always service my truck at classic. Ashley in the service dept has made a huge difference in how things go there. She's very professional and good at her job. Prices are good here also. Definitely recommend Classic Ford Shelby.
Service Dept and office staff is always friendly and makes me feel like family
Burton and Matt were super friendly and the deal happen, on both vehicles!!
Had my ford truck services done here. I bought my truck at Huntersville Ford and the experience I had there was terrible so bad that even though I had a free service with Huntersville Ford I chose to go to classic even if I had to pay.I will be doing all my business with classic and so will everyone I know. Thanks
Good service, despite the high prices of a dealership Service, people are friendly and considerate.
Fast and friendly 1hr or less
Was Fantastic! Salesman was great energy and concern, very efficient in explaining terms and details. An excellent salesman! The best I’ve ever seen! A++
They scheduled my vehicle for an appointment that was convenient and worked well for my schedule. Did the work promptly, and were courteous, friendly and professional.
We were happy with our experience at Classic Ford of Shelby. The staff was very friendly and helpful. Loving our new Ford Explorer.
Always 100% satisfied with service at Classic. Tire rotation and oil change 2day. In and out, no problems. Shout out to the two ladies handling customer service. They are knowledgeable, friendly and a pleasure to deal with!!
My service rep super outstanding !! Staff outstanding! Check out super outstanding!!! They actually care!!! Thank you guys and gals!!
Had a great experience, Steve,the finance dept and the sales manager Matt made everything effortless would highly recommend!!
Moe, Burton and Matt did a fantastic job. Had not bought a car in a long time, so we were pleasantly surprised at the updates.
Excellent experience!!
Immanuel was very helpful and worked with us in a way most wouldn’t. They are a great team and we enjoyed the process rather than it being a dreadful experience. I would recommend them to anyone!
Great dealership, very helpful. I didn’t have an appointment and the Service Department worked me in and was very helpful.
We had a great experience at Classic Ford Shelby. Mr. Victor and the entire team were wonderful!! Everyone was so nice and knowledgeable!!
Excellent service
I purchased a new ford f-150 off the lot and Johnathan Clark made it a very easy process. Thank you for being professional, and easy going throughout!
Steve took excellent care of me when I came in looking at Broncos. No pressure to buy, just answered my questions and supported me through the process. Easiest vehicle purchase I ever made! Thank you Classic Ford!
Great dealership to buy a vehicle! Got a great discount, and the deal was completed very quickly. Thanks Robert and everyone at Classic Ford for a pleasant transaction.
Jonathan Clark was amazing during my whole process of buying a car. They made it easy & I’m very satisfied with my brand new car
Very efficient work. Texts helped keep me informed.
The service advisor Mark is great to work with. I took my vehicle in for an change. Mark informed me of one of my headlights being out & my reverse light was out. Mark ordered the parts I needed for my headlight & had it installed in one week. Great customer service.
This was a fantastic experience shopping for my wife a bronco raptor Steve Brackett couldn’t have been any better to us, zero pressure and an awesome personality. Thank you
Great energy from the staff! Made purchasing a vehicle simple and easy.
Shelton Turner did excellent with the recalls I needed handled. He got me an appointment quick and I was in and out of there in a timely manner.