We had a good time with all the people who work there .
Great job in the service department. Oil change at the last minute
Great service, quick and addressed my needs
Quick and easy process; extremely friendly and helpful staff. The detail shop could have done a better job. See Burton for a pain-free car buying experience.
It was my first experience there and they very helpful.I would recommend others to go there.
Went into look at some trucks and met Salesman Burton Little. Came across a truck that I was interested in. Test drove the truck he was very informative on his knowledge of the truck and it’s features. Ended up coming home with that truck couple hours later. Would definitely consider purchasing another truck from Classic Ford of Shelby.
Mikeala in the Parts Dept. was a delight to work with and VERY efficient. AAA+++
It was a very pleasant experience, our sales rep Anthony was a true pro. It was actually his first day on the job at the dealership and you would have never known, he was very professional and a pleasure to work with. Pierre in the finance department was also a true professional. I highly recommend anyone to purchase a vehicle there. Be sure to ask for Anthony !
Processed my order on my new Bronco and delivered with utmost professionalism. I would recommend them to others looking to buy a Ford.
Service always fantastic Service staff very friendly and professional.
Had first 5,000 service done on my car. Was completed in an hour. No complaints.
Shea was amazing to deal with, if I could give it more stars I would!!! Best car buying experience we have ever had by far!!!
Great staff, they worked quick and done the job correct
The people there were really friendly and very efficient. Burton was a great help trough out the buying process.
We didn’t buy a car from them but they weee helpful and responsive. Thank you
We an amazing experience with Classic Ford and our salesman Steve Brackett was wonderful. I would recommend them to everyone.
Always have nice attitude and helpful.
Excellent customer service they'll help you wit anything you need and ask for my sales man Burton he'll show you any an everything you want. definitely recommend buying a new car from here
Great place to buy a vehicle
Negotiated a great deal with Steve! Very pleased with the experience.
Excellent customer service. Very friendly staff. Would recommend
Excellent place to buy a car, staff is great and so helpful. Bought a used car and it is so clean and looks like new. Highly recommend
Anthony Moore helpful nice excellent sales man
I went into the store wanting to look at a specific Ford Explorer. I set an appointment with Anthony and he had the car pulled around and ready for me to test drive. I fell in love with the car. I hadn't planned on buying that day, but everyone I worked with made the experience seamless and easy. They appraised my trade while I was doing a test drive. The general manager, Tim worked wo get the sale price of the new car to the right number for me to be able to drive away in the most amazing ...
This was a great experience. Everyone was very nice and very accommodating.
They done a great job in a timely manner
Wonderful service! Trent was amazing to work with
Classic Ford was able to give me a same day service appointment. The service person was kind and professional. Happy to have Classic Ford in Shelby!
Very assisting agent and knows every details of the unit , friendly and answering all my inquiries , very good agent , job well done.
Since moving to NC a few years ago I have been using Classic Ford Shelby I cannot say enough about how well they have always treated me (even with hearing phantom noises haha). I would give 10 stars if possible. Thank you guys!!!!
Excellent service. Trent was very pleasant and helpful. Would recommend.
They were very helpful, nice and it made feel like we knew them since long ago! I recommend this dealership!!
The folks at classic were extremely helpful and friendly. The process was straightforward and an overall pleasant experience. A special thanks to O'darius and Pierre for all they did to make me feel comfortable.
Staff was very friendly the person I dealt with Trent, was extremely helpful, knowledgeable, I never thought I would walk out of there with a new vehicle if it wasn’t for him.
Great service, nice folks!
Fast and thorough. Explained service needed. Estimated price for such service and timetable. Will seek his service again.
I purchased a used Ford Freestar from Nissan of Shelby and had constant mechanical problems with it. I bought it to Ford to be properly repaired. My service advisor Ian was an extremely huge help in understanding the frustration I was having with Nissan. Ian made sure to stay in contact with me every step of the way. He is very knowledgeable, friendly, and a big asset to Ford. I have not had better customer service with any dealership before. I would highly recommend Classic Ford of Shelby for any services.
Top notch as always!
I was very pleased with the service I received, particularly by Kyle Sott. I feel that he went above & beyond to take care of my problem when I found myself in a very bad situation. Everything was resolved in a very timely manner. I would highly recommend Classic Ford service department.
Local Ford Dealer , nice clean facilities. Modern lounge for waiting on service. Nice way they bring out your car from service
Had the oil changed in my car tires rotated but they did not check the air pressure in my tires because they are all different air pressure in them and I forgot to put a sticker in the window so I know when my next Oil Change is
Everyone was polite and courteous . I was in and out as promised. The waiting area and restrooms were very clean people ask if I needed anything.
Very helpful sales staff. Very willing to make a deal work.
I was pleasantly surprised by the support and willingness Classic Ford of Shelby was to get me in a new truck. Even with a “National Truck Shortage” these guys helped me out. Thanks for doing everything you needed to do to gain a new customer.
Very nice and good sales person the whole staff was very nice and professional! Will definitely use them again on my next purchase!
My experience with class Ford was good.
Andrew Rich, need I say more? He will go above and beyond for ya! Thanks brother!
Brandon Greene was awesome! I felt like I’ve known him forever! The whole team was friendly, attentive to my needs and made my whole car buying experience an absolute joy! Highly recommend them!
Good customer service.
Quick and efficient service. Kyle was the best!
Shay and Pierre are rock stars!
Had an appointment for an oil change and tire rotation. In and out in a timely manner. Very professional.
I have been a customer for about a year and every time I go in they're always helpful, friendly staff members and answer all my questions. Even if it's an answer I don't really want to hear.$$$ LOL I would definitely recommend them. I'm not really one to recommend a dealership because of the cost but they have definitely changed my mind about a dealership and the benefits of being a customer there. They are very respectful and mindful of budgets and that is very big for us and we are grateful for everything that they ...
Found a car I liked on cars.com… Applied for financing on Sunday… The next day they picked me up! Easy going and very friendly staff!
Great shopping experience.
Came to this dealership since my typical one had a one month wait for appointments. But yet this place was able to schedule me for the very next day when I called them! Very knowledgeable, friendly, competent staff. Though it was an hour drive for me, I highly recommend them and would definitely come back again. If I could give more than five stars, I would!!
Good and fast service. I would have given 5 stars but they are to expensive AC compressor for 2015 Ford Taurus $1407 for a $500 dollar compressor with a $100 dollar coupon and the rest was labor that only took 1 hour to fix plus the cost to recharge it. I figured if I go to the dealership it would be done right but it cost me.
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