Customer Testimonials

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Google Jun 8, 2023

Great and easy experience! Richard (sales) and Candi (finance) were phenomenal help and streamlined the entire process. I would highly recommend their services.

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Google Jun 8, 2023

Great people to work with.

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Google Jun 2, 2023

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Google May 31, 2023

VERY PLEASANT STAFF PROFESSIONAL AND ACCURATE SERVICE..

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Google May 31, 2023

Very informative and helpful. Shelton was great to work with.

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Google May 31, 2023

Prompt scheduling and handling of recall issue with my company vehicle.

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Google May 31, 2023

I was traveling, on a long trip, for an unexpected family emergency. Desperately needed an oils change. Got me right in and I was well taken care of. -Thank you all

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Google May 31, 2023

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Google May 25, 2023

Very nice service

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Google May 24, 2023

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Google May 23, 2023

Excellent service. Lincoln should be pleased with the quality of customer interaction.

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Google May 20, 2023

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Google May 18, 2023

Car pulling to right. Ashley said was due to a new right front tire. Rotated tires. Fixed the problem. Saved buying new tires. 100percent better driving. Len

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Google May 16, 2023

Was extremely impressed and will be back. Rep knew the specifics of my vehicle at time of checkin and was prepared and helpful.

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Google May 10, 2023

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Google May 9, 2023

Ashley, I think was her name, the girl who checked me in when I arrived,. She was wonderful and very helpful. She was able to let me find information about the problem with my vehicle but letting me speak to the technician.. Thanks!

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Google May 9, 2023

Did a wonderful job

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Google May 9, 2023

Car looks as good as new

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Google May 5, 2023

Excellent work great help worked with me an never pressured me to buy anything love these guys!

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Google May 4, 2023

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Google May 2, 2023

They are friendly and informative. They insure I am comfortable and attended to. Service is easy to work with. Thank you for keeping my interest in mind.

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Google May 1, 2023

Smooth as silk! Very helpful! I love, love, love my car! Exactly what I wanted! Great people to work with! Burton was especially helpful getting everything set up for me and explaining all of the features of my car!

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Google Apr 29, 2023

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Google Apr 28, 2023

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Google Apr 28, 2023

Everyone was very nice and friendly and the work was done in a timely manner, even came and picked me up to go and get my car after it was repaired , Thanks so much!

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Google Apr 28, 2023

I went in for a recall on my car. I was told it would take 45 minutes to do the work. I was 10 minutes early for my appointment but they took my car in immediately. I was back in my car 40 minutes after I arrived. The staff in the service department was very courteous.

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Google Apr 28, 2023

From The Moment I Exited My Vehicle Customer Service Was EXCELLENT!! I Felt Like Family They Made My Husband And I Feel So Welcome🥰 I Would Also Like To Truly Thank The Gorgeous Lady In The Cashier Office That Has A Office In The Back She Is Just Amazing!!! Everyone We Came In Contact With Had Such Beautiful Smiles And Caring Hearts 💕 Thank You For Your Service I Can Safely Drive My Family Anywhere Now😘 Classic Ford Lincoln of Shelby NC Deserves More Than Five ⭐️'s I Give Them Over 1 Million ⭐️'s Thank You So Much!!!!

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Google Apr 27, 2023

Andrew was great. Professional in every way.

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Google Apr 27, 2023

I would like to first and foremost Thank ALL the staff for going above and beyond for me. I had a bad encounter with a former employee and Jessica stepped in and Fixed everything. Thank you so much for your kind gesture. I would highly recommend everyone to bring your cars here.

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Google Apr 26, 2023

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Google Apr 26, 2023

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Google Apr 24, 2023

I would recommend this place to everyone, they are very friendly and helpful through the whole process. They worked with me to get to my budget and down payment.

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Google Apr 21, 2023

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Google Apr 20, 2023

They did a great job and were a pleasure to work with!!!

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Google Apr 19, 2023

Very professional and job well done, thank you! If I ever need a body shop in the future you'll be my first choice.

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Google Apr 18, 2023

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Google Apr 13, 2023

As a new customer, I brought my car in for routine maintenance and received excellent prompt service. They brought to my attention an issue with my tires & offered an affordable solution on the spot. I definitely appreciate the vehicle health check print out for my car as well. Everyone was truly friendly, professional and knowledgeable. I will continue to have my car serviced here. Thank you & keep up the great work!

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Google Apr 5, 2023

One of, if not the best car buying experiences I've had. Completely satisfied with all aspects. Honesty. Integrity. Professionalism. Friendliness. Would definitely recommend Classic Ford of Shelby.

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Google Apr 4, 2023

The staff was Friendly and understanding. Explain thoroughly what my problem was and make suggestion of what I needed to do.

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Google Mar 28, 2023

Pretty easy to work with. Not the best. I always feel like there’s more room for a dealership on its prices then an individual. They offer me about 6 thousand less on my trade in so I ended up just keeping my 2017 Ford F-150. But overall Robin was very nice working with him on getting the Ford Expedition we wanted. And Candy did good on the loan and stuff.

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Google Mar 25, 2023

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Google Mar 24, 2023

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Google Mar 21, 2023

Everything was great once I got my car back. Thank you for doing a great job

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Google Mar 17, 2023

Recently purchased a new mustang eco boost from classic ford Lincoln of shelby. The purchasing experience was smooth and the salesman Robin was very good. However, after purchasing, we received our first statement from the bank and noticed a $3,000 extended warranty had been added to the loan without any mention of this during the purchase. We were never asked about an extended warranty and were charged for one anyway. After trying repeatedly to contact the dealership and have this warranty canceled, the dealership has refused to make things right. Despite the great salesmen, I cannot recommend this dealership due to ...

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Google Mar 17, 2023

My experience was pleasant. I was in for and oil change and tire rotation. I also asked for some clips for the mud flap be added, which they graciously did.

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Google Mar 17, 2023

They did an excellent job on my truck bed coating!

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Google Mar 15, 2023

I was very pleased with James in service.Always ready to help me with my Ford Transit Connect company vehicle! Thanks A Bunch!!

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Google Mar 14, 2023

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Google Mar 14, 2023

Prompt service, A1 customer service, 100% satisfied

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Google Mar 12, 2023

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Google Mar 12, 2023

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Google Mar 11, 2023

I had a company van inspected here and was happy at how quickly they got it done. All the staff was very friendly and would have no issues bringing my own car here.

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Google Mar 11, 2023

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Google Mar 10, 2023

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Google Mar 6, 2023

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Google Mar 4, 2023

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Google Mar 2, 2023

While traveling to western North Carolina from Wilmington NC , my wife and I noticed A strang noise coming from the driver side rear wheel. The noise would come and go until it was so loud that other cars and people would stare. Fearing we had a major problem( even though there were no visible signs of anything wrong) we started looking for Dealer to check the car. Thr first available dealer was Classic Ford in Shelby . Upon arriving and checking in for service they were very understanding of the predicament we were facing. They immediately took car to find the ...

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Google Mar 1, 2023

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Google Mar 1, 2023

Tech’s and staff are awesome

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Google Feb 25, 2023

My truck was repaired and serviced today and haven’t seen any more fuel leaks

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Google Feb 25, 2023

Yall did a Great job I will my family will be using yall .when needed Awesome job Thanks again

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Google Feb 23, 2023

Great Customer Service and Service period.. Everyone was really kind

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Google Feb 22, 2023

The Service department is always good and the body shop is fantastic. Will always make my appointment with you but need to communicate how long any appointment takes in service. My wife said it was to long waiting on an oil change

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Google Feb 18, 2023

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Google Feb 18, 2023

Great folks

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Google Feb 17, 2023

Service department was great and got me taken care of. Everyone was friendly. Everything was restocked for coffee and very clean.

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Google Feb 7, 2023

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Google Feb 7, 2023

Good salesman. Care about customer needs Answer questions fast Very helpful

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Google Feb 4, 2023

The collision department was very professional and courteous. They explained the procedures to be done and gave me a reasonable schedule of the repair. The repair was completed early, and to my satisfaction. The staff answered my questions about the repair. Thanks for a great job. In addition, they informed me that if any problem occurs, to contact them. Thanks again, and I will recommend this shop.

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Google Feb 3, 2023

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Google Feb 3, 2023

I had an appointment at 9AM Feb. 2, to have the sound system on our '15 MKC updated. Was greeted warmly and enjoyed a hot cup of coffee in the lounge, while the work was done. After the update was completed, I needed help to reconnect my phone to the system and the young man was very courteous to help me handle that.

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Google Feb 2, 2023

Was very cordially recieved.

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Google Feb 2, 2023

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Google Feb 2, 2023

Went for inspection. Very clean, efficient, nice and treated me and the grandkids like family.

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Google Feb 1, 2023

I had many issues with my truck they were more then helpful went as far as to issues me a loaner SUV to drive . Will suggest anyone to visit their service department. Ask for James he is a true professional in his field THANK YOU !

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Google Jan 30, 2023

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Google Jan 28, 2023

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Google Jan 23, 2023

Everyone was very friendly and helpful.

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Google Jan 19, 2023

Great experience. Knowledgeable people

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Google Jan 15, 2023

Everybody was nice and kept me up-to-date on repair.

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Google Jan 15, 2023

They called me about a recall and took care of me good service

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Google Jan 13, 2023

Brought my van in for a check on why the brake keep locking up. They had it a couple days because this problem showed up intermittenly. Drove it home and it was nice not having to worry about it happening again. It was a small fix.

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Google Jan 11, 2023

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Google Jan 8, 2023

Good people to work with.

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Google Jan 7, 2023

Professional technician

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Google Jan 2, 2023

Recall on Ford 2011 ranger fixed and car Ford 2008 focus fixed and repair on truck from body shop looks good and bought 2018 eco sport don't get as good gas as I hoped and windshield fogs up if cold outside be glad to pick up truck when I can get someone to bring me over

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Google Dec 28, 2022

Great service! Everyone was friendly and helpful!

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Google Dec 28, 2022

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Google Dec 27, 2022

The work was done properly and on time. Staff was friendly and helpful.

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Google Dec 27, 2022

I have use classic ford several times for service and collision they are amazing to work with very polite and quick . I would recommend them to every one.

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Google Dec 27, 2022

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Google Dec 23, 2022

Great place to pickup used wholesale cars for the Auto auction

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Google Dec 23, 2022

Faster service nice people have good service

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Google Dec 22, 2022

The staff at the service center was very polite. I can say, they made the day more pleasant, very good service and staff.

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Google Dec 22, 2022

Thank y'all so much for the wonderful experience and wonderful customer service y'all mede my dream come true my 2018 jeep wrangler God bless everyone of y'all employee and merry Christmas 🎄🎄🎄🎄

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Google Dec 20, 2022

Great service helped me when stuck and broke down. Fair pricing.

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DealerRater Dec 3, 2022

Went in for service today and was happily surprised at the amount of time it took to finish my 10k service. The people were quite friendly and professional.

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DealerRater Dec 2, 2022

Honestly best place I ever went to for maintenance or repair. Just a great experience with this dealership. Won't be going anywhere else for my truck needs.

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DealerRater Nov 30, 2022

They are courteous and prompt in providing customer service. They agreed to take care of any additional issues.

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DealerRater Nov 10, 2022

Traded a 2011 Cadillac DTS on a one owner, local, low mileage 2018 Cadillac CT6. While I was surprised to find the car at a Ford dealer, and although I would have liked a bit more for my trade, the CT6 was in perfect condition at a great price so that after a little haggling I am very pleased with my purchase. The sales and finance reps were knowledgeable and very courteous. My six hour round trip was definitely worth it!

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